Recurring downtime
There is no clear internal diagnostic path. Every technical incident immediately becomes an external support case.
An intensive on-site workshop for 1–3 IT administrators: structured diagnostics, safe first-response procedures, clear escalation boundaries and an operations handbook for your actual system environment.
For Proalpha 6.x, 7.x and 9.x · B2B only · on-site in Germany
The company logos below refer solely to previous hands-on work or administrator workshops in the respective company context. They do not indicate a current customer relationship with AdminReady and do not constitute an endorsement of AdminReady by those companies.
“I would like to let you know that yesterday’s pA administrator workshop was a complete success. We had an excellent atmosphere throughout the workshop.”
The workshop turns fragmented system knowledge into a repeatable first-response process. Not every incident should be solved internally—but your IT team should know what it can safely verify and when specialist support is required.
AdminReady is designed for companies that want to build or retain technical capability in-house.
There is no clear internal diagnostic path. Every technical incident immediately becomes an external support case.
A key person leaves or retires and business-critical operating knowledge is at risk of disappearing with them.
An IT colleague takes technical ownership of Proalpha and needs to understand the environment, not just operate it.
The emphasis follows your installation, version and actual responsibilities—not a fixed slide deck.
Relevant components, directory structure, pAAdmin, OpenEdge fundamentals and correct start/stop procedures.
Create and restore backups, review backup concepts and copy environments such as Production → Test in a controlled way.
Understand relevant jobs, queues and services as well as daily, weekly and monthly administrative tasks.
Required steps around operating-system updates and their potential impact on the Proalpha environment.
Investigate clients that fail to start, connectivity issues, optimiser-related topics and recurring operational faults.
A clear incident sequence: verify, narrow down, apply safe measures and recognise escalation boundaries.
The workshop includes an operations handbook for your specific system environment, designed as a practical reference for day-to-day administration and incident response.
The process keeps the effort contained and ensures the on-site day starts with the points that matter.
Version, system landscape, participants, known pain points and organisational context.
A brief technical review of the environment for preparation and the individual operations handbook.
One intensive working day with 1–3 actual administrators from your IT team.
Finalisation and delivery of the environment-specific operations handbook.
The workshop has a fixed base price. Travel is calculated transparently by distance before booking.
plus a transparent travel flat rate based on one-way distance from Kaiserslautern.
| One-way distance | Net flat rate |
|---|---|
| up to 100 km | €95 |
| 101–250 km | €295 |
| 251–400 km | €495 |
| 401–550 km | €695 |
| over 550 km within Germany | €895 |
Includes outbound and return travel, travel time and—where required for the appointment—overnight accommodation.
The pre-check is already part of the preparation. This add-on turns it into a separately documented technical overview.
No repair service and no guarantee that the system landscape is free of defects.
AdminReady is designed for Proalpha 6.x, 7.x and 9.x. Version 5 and older releases are not offered.
No. The workshop is for IT staff who technically administer Proalpha or are about to take on that responsibility.
The information density and work on the actual environment are high. On site, the system landscape, operating procedures and real administrative tasks can be handled far more efficiently.
No. The goal is to enable your internal IT team to analyse common incidents and perform known first-response measures. Complex or security-critical faults remain cases for qualified system engineering or vendor support.
No. AdminReady is an independent offering and has no economic or organisational affiliation with Proalpha GmbH.
Enter a few details and the site will prepare an email in your local mail client. Form data is not sent to a third-party service.
One day on site. Your actual system environment. Knowledge that remains available internally.